Return & Refund Policy 🔄
Return & Refund Policy 🔄
At FunToyHouse, we want you to shop with confidence 💛
If something isn’t quite right, we’re here to help.
📅 Return Policy
You may request a return within 30 days of receiving your order 📦
To be eligible for a return:
- Items must be unused and in original condition
- Items must be in the original packaging
- Proof of purchase is required 🧾
❌ Non-Returnable Items
Some items are not eligible for return, including:
- Final sale items
- Gift cards
- Personalized or custom products 🎁
💰 Refunds
Once we receive and inspect your return, we will notify you 📩
If approved:
- Your refund will be processed to your original payment method 💳
- Please allow 5–10 business days for the refund to appear in your account
🔁 Exchanges
We only replace items if they are defective or damaged 🛠️
If you need an exchange, please contact us first.
🚚 Return Shipping
- Customers may be responsible for return shipping costs (unless the item is defective or incorrect)
- Original shipping fees are non-refundable
⚠️ Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery 📦
We’ll make it right as quickly as possible 👍
📩 Contact Us
For any return or refund inquiries, please reach out to us:
Email: service@funtoyhouse.com 📮